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CommentsRecent activity by Customer Support
Jacob, Thank you for your feedback. Part of our platform upgrade includes the ability to manage firmware updates which at the moment is very relevant for E-GMP vehicles. While we do not have a time...
Ron, we appreciate the update as the original communications from Kia communicated that the Kia EV6 would not charge on a 208v AC at 400v DC charger. As communication between Kia and the hardware m...
Ron, thank you for reaching out again. The Ioniq 5 compatibility has improved with 50 kW chargers. With the Kia EV6 traction battery being 800v only (vs dual charging on the Ioniq 5 of 800v/400v) g...
The 50 kW chargers are still not compatible with the Kia EV6 or the Ioniq 5. Thank you for checking in and we hope to have a resolution soon.