Customer Support

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  • Jacob, Thank you for your feedback. Part of our platform upgrade includes the ability to manage firmware updates which at the moment is very relevant for E-GMP vehicles. While we do not have a time...

  • Ron, we appreciate the update as the original communications from Kia communicated that the Kia EV6 would not charge on a 208v AC at 400v DC charger. As communication between Kia and the hardware m...

  • Ron, thank you for reaching out again. The Ioniq 5 compatibility has improved with 50 kW chargers. With the Kia EV6 traction battery being 800v only (vs dual charging on the Ioniq 5 of 800v/400v) g...

  • The 50 kW chargers are still not compatible with the Kia EV6 or the Ioniq 5. Thank you for checking in and we hope to have a resolution soon.