Customer Support

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  • January 1, 2024 – Oklahoma kWh tax

    Starting January 1, 2024, Oklahoma is set to introduce a tax of $0.03 per kilowatt-hour (kWh) for charging electric vehicles (EVs) at public charging stations. Francis Energy, as the owner and oper...

  • What does it cost to charge?

    Using DC Fast Charging stations is currently $0.39 per minute plus a $1.00 session fee in most areas. Please go to your Francis EV Charging account/app or Plugshare to see current pricing at the lo...

  • What is the Emergency Stop button for?

    On some of our DC Fast chargers, there is a red emergency stop button. We do not recommend pushing this to stop the charge unless there is an emergency. If you do use the Emergency Stop button, be ...

  • e-tron GT quattro

    Courtesy of Audi   Drive: AWD Battery: 93.4 kWh, 800v system Horsepower: 522 hp EPA Range: ~280 miles AC Charging: 9.6 kW DC Charging: up to 270 kW (using 800v charger) Connectors: J1772 / CCS

  • Hyundai IONIQ 6

    *Currently the Ioniq 5 is not compatible with some of our 50 kW charging stations. When using Plugshare please filter for charging stations that are 70 kW and above.   Courtesy of Hyundai   Drive:...

  • bZ4x

    Courtesy of Toyota USA   Drive: FWD & AWD Battery: 72.8 kWh Horsepower: 214 hp EPA Range: 252 miles AC Charging: 7.6 kW DC Charging: 150 kW Connectors: J1772 / CCS

  • Soltera

    Courtesy of Subaru   Drive: AWD Battery: 72.8 kWh Horsepower: 215 hp EPA Range: 228 miles AC Charging: 6.6 kW DC Charging: 147 kW Connectors: J1772 / CCS  

  • Ariya

    Courtesy of Nissan   Drive: AWD Battery: 66 - 91 kWh Horsepower: 214 - 389 hp EPA Range: 216 - 304 miles AC Charging: 11 kW DC Charging: 130 kW Connectors: J1772 / CCS  

  • Air

    Courtesy of Lucid Motor   Drive: AWD Battery: 92 - 118 kWh Horsepower: 480 - 620 hp EPA Range: 410 miles AC Charging: 19.5 kW DC Charging: 300 kW Connectors: J1772 / CCS

  • Hummer

    Courtesy of GMC   Drive: AWD Battery: 212.7 kWh Horsepower: 1,000 hp EPA Range: 329 miles AC Charging: 22 kW DC Charging: 287 kW Connectors: J1772 / CCS